This presentation took place at The 2026 OPEN MINDS Performance Management Institute. Attendees heard from Bree Rondina, Chief Performance Officer, Elite DNA Behavioral Health, Sherry Tucker, Chief Executive Officer, WellLife Network, Madeline Avilés-Hernández, Psy.D., Senior Vice President Of Behavioral Health Services, Advocates, Amy Fichter, MS, Vice President Of Strategic Initiatives, Directions For Living and Dominik Middlemann, Chief Executive Officer, mdhub. They discussed the merging AI workforce in behavioral health and the use of AI for intake coordination, clinical notes and billing.

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Technology & Information

Technological innovation and technology adoption and optimization are at the forefront of strategy for many health and human service provider organizations. A strong digital infrastructure can improve the way organizations operate by rethinking how individuals, teams, and departments work. However, the question for executive teams is how to best leverage technology to make their workforce and day-to-day operations more effective and efficient. Although making new investments in technology requires organizations to overcome strategic challenges—from choosing the right solution to successful implementation—the return-on-investment can lead to increased revenues, improved stakeholder positioning, and reduced operating costs in the long-term.


Latest Resources
The Department of Health and Human Services (HHS) is continuing its pursuit of the use of artificial intelligence (AI) to improve clinical care and lower health care costs with the release of a request for information (RFI) on December 19, 2025. HHS seeks comments on ways to integrate AI in care delivery and create new, long-term market opportunities that improve health and well-being, including public-private partnerships and cooperative research and development agreements. Responses are due… Read