By Monica E. Oss When you think of technology for health and human service organizations, what technology comes to mind? Most managers would respond with “EHR.” And, now after a year of the pandemic, they would probably add “telehealth.” But, the pandemic has done more than increase the use of telehealth in the field. A flood of investments in digital tools, a relaxation of rules to use digital therapeutics, and continued growth of value-based reimbursement arrangements have increased the adoption of a wide range of technologies. The result? Consumer expectations, payer expectations, and price points are changing. (For more, see my opening remarks and closing keynote from this week’s OPEN…
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