By Monica E. Oss For many executives of health and human service organizations, the pandemic crisis has been a sort of suspended animation from strategy. Executive teams and managers have been “very busy” protecting the health of consumers and staff, expanding telehealth services, applying for relief and grant funding, and more. At the same time, these crisis management activities have resulted in putting long-term planning on hold. For some, being busy has been a great way to forestall making tough decisions. But the crisis is slowly subsiding and the likely long-term “next normal” is coming into focus. And in the last quarter of this year, when the economy has broadly reopened and the Recovery Act relief and stimulus monies are exhausted, the…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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