By Monica E. Oss Before, during, and likely after the pandemic, payers and health plans continue to push for integrated approaches to consumer care coordination and service delivery. The push is based on the assumption—now confirmed—that these integrated approaches result in better health outcomes and lower use of acute care resources. Integrated medical and behavioral health programs are known to save between 9% and 17% of the excess costs incurred by individuals with comorbid physical and behavioral health conditions, totaling $37.6 billion to $67.8 billion across the United States (see How Do Individuals With Behavioral Health Conditions Contribute To Physical & Total Healthcare Spending?). For…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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