By Monica E. Oss The payer push for integrated approaches—medical, behavioral, social—to manage consumer care continues to gain momentum. What has been surprising to me is the amount of health plan investment in addressing the social determinants of health (SDOH). UnitedHealthcare just launched its Community Catalyst initiative to address food insecurity, homelessness, health disparities, access to health care, and the need for wraparound social services among residents of public housing and the homeless (see UnitedHealthcare Launches Community Catalyst Initiative To Address Social Determinants Of Health). Humana, as part of its Bold Goals social determinants program, is deploying the community service referral platform NowPow for its Medicare Advantage and…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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