By Monica E. Oss The executive team with the better data can make better decisions, assure better outcomes for consumers, improve staff and customer satisfaction, and deliver more value to payers (see Great Leaders Make Great Decisions, But How?). But how? We’ve talked about descriptive analytics (looking at historical data and scorecards) and predictive analytics (the use of data, algorithms, and machine learning to identify the likelihood of long-term future outcomes based on historical and demographic data). But the next generation is “adaptive analytics.” Currently, 70% of health systems are still using descriptive analytics or retrospective data to understand what has already happened. Predictive analytics remains a largely…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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