Fail Fast
If there was one piece of advice I could give to health and human service provider organization executives, it is “fail fast”. This advice applies to new service line launches: launch with a “minimal viable product” and iterate rapidly to “perfect’ what you’re doing. The change in best practice models is driven by a more complex, data-driven landscape—with shifting performance metrics. “Iteration instead of perfection is the more effective way to go,” to quote Sunnie Giles, the author of The New Science of Radical Innovation (see The New Science Of Radical Innovation and How To Fail Faster . . .