Feedback Matters
What a difference a few years can make.;Before the pandemic, between 2016 to 2019, health care provider organization performance on more than half of quality metrics improved. But the pandemic has reversed that trend. Performance on 38% of measures came in worse than expected in 2020, and 47% worse in 2021 (see;2024 National Impact Assessment Of The Centers For Medicare & Medicaid Services (CMS) Quality Measures Report;and;Health Care Quality Took A Big Hit During COVID, Medicare Report Finds).;
For example, depression screening and follow up was 7.4 to 22.4 . . .