By Monica E. Oss I’ve been reading a new survey of employers about their health insurance offerings (see 2020 Health Care Delivery Survey) and I had one big takeaway—employers are opting for “value” over provider choice. And for any provider organization serving consumers with employer health insurance, there are big implications. A quarter of employers report using data on provider quality and costs to steer members toward “higher value” providers; this figure may rise to 59% by 2023. (It is important to remember that the value equation is not just about quality and performance—half of the equation is cost.) How are employers using this data? They are creating narrow,…
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