The directive for today’s provider organization chief financial officers (CFOs) is straightforward—maximize revenue and reduce costs. And one of the best tools for making that happen is technology.

Unfortunately, many leaders aren’t getting the biggest “bang for their buck” when it comes to technology adoption. A new report shows that while 93% of business leaders are investing more in technology, only 27% believe this investment directly supports their strategy (see Shift Your Tech Strategy). In addition, while 32% of respondents reported that their data needs improvement, only 16% rated their data quality as “excellent.”

Increases in investment . . .

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