By Monica E. Oss We’ve written previously about the changes in provider reimbursement from health plans — more value-based reimbursement, smaller provider networks, a move to the "center of excellence" model, and more (see Where Are We On The Path To Value-Based Reimbursement? and Value-Based Reimbursement & Accounting: Show Me The Money). And, at our institutes, we’ve discussed the best practice processes for health plan business development – including a heavy focus on performance measurement capability, data literacy oriented to the market, and capital investments for management infrastructure (see The Next Generation Of Care Collaboration: Building Your Business Case In A Value-Based Market and The…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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