By Monica E. Oss Business is booming for all things delivered at home. Between April and September 2020, food delivery apps DoorDash, UberEats, GrubHub, and Postmates (acquired by UberEats in November 2020) saw $5.5 billion in combined revenue, compared to $2.5 billion in the same period last year (see The Pandemic Has More Than Doubled Food-Delivery Apps’ Business. Now What?). Nearly 70% of consumers ordered groceries online between March and August last year and of those, 81% said they would continue the practice post-pandemic (see 68% Of Shoppers Buy Groceries Online For Home Delivery During The Pandemic). Online spending with U.S. merchants grew by 44% from…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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