If Data Is The Path To VBR, Technology Is The Guide

Technology is one of the issues that keeps chief executive officers (CEOs) up at night. Creating a hybrid service delivery system with a great consumer experience and managing value-based agreements are two challenges than many specialty provider organization executive teams are grappling with. In fact, a recent survey found that 60% of CEOs identified acquiring new technology and putting that new technology to use as a “top of mind” concern (see Leading @ The Intersection).

And those concerns fall in three areas—data, talent, and budget (see Digital Transformation? It’s About The Customer…). Sixty-eight percent of CEOs are . . .