By Monica E. Oss MIT Sloan professor Michael Cusumano observed that “Most companies never really get beyond their original business. That’s also why corporate entrepreneurship is important. That one business, that one focus, is eventually going to be under attack and the profits are going to eventually erode.....” (see Intrapreneurship, Explained). This problem of eventual organizational obsolescence is not an issue just for Wall Street or Silicon Valley—it is a fundamental problem of the health and human service field. The solution to the problem is innovation. But innovation doesn’t happen magically. It isn’t just about waiting for the next great idea (see Innovation Doesn’t Just Happen). It’s about creating an environment that generates…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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