By Monica E. Oss Most specialty provider organizations (78% according to our survey—see Innovation Adoption Among Specialty Provider Organizations: The 2020 OPEN MINDS National Innovation Survey) are now providing telehealth services of some type. But now that the "emergency adoption” is over, how do management teams optimize those services? And more importantly, how do they leverage their newly expanded virtual capacity beyond therapy? [caption id="" align="alignright" width="145"] Matthew Arnheiter, Senior Vice President, Innovations, Netsmart[/caption] Those two questions were the focus of The 2020 OPEN MINDS Strategy & Innovation Institute session, The Convergence Of Technology & Crisis Management: Lessons Learned While Responding To A Pandemic & Planning…
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