Making Your Clinical Team Data Driven

Sustainability requires improved organizational performance and improved value to our customers—that was the point of my colleague, OPEN MINDS chief executive officer, Monica E. Oss in her recent article, Sustainability Management = Portfolio Management. But shifting organizational culture to one that is data driven and can use metrics-based management tools is a challenge (see Understand Your Data, Make Decisions Quickly & Fail Fast and Is Your Organization Data Reactive – Or Data Predictive?).

That why an article about a project in Scotland to engage staff in driving quality outcomes through process improvement activities caught my attention. The project was a . . .