By Monica E. Oss Management thought leader John Kotter wrote in his book, Sense of Urgency, “More than 70% of needed change either fails to be launched, even though some people clearly see the need; fails to be completed, even though some people exhaust themselves trying; or finishes over budget, late and with initial aspirations unmet.” In IBM’s Making Change Work study, which surveyed almost 1,400 individuals responsible for designing, creating, or implementing change across their respective organizations, only 20% of respondents reported being highly successful (with a success rate of 75% or more) in managing change, while 45% said their success rate was…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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