Our session with Deepa Sheth, Chief Corporate Development Officer at SCAN Group, Serving Members With Complex Needs: The SCAN Perspective, at The 2023 OPEN MINDS Management Best Practices Institute gave us a look at the "next generation" of health plans. Prepaid managed care models started with prepaid hospital services for employed persons (for more on the work being done at Kaiser, see The Kaiser Approach To Managing Behavioral Health Care). Those models have evolved sophisticated strategies for addressing the needs of consumers with complex needs.

In our fireside chat session, Ms. Sheth and I discussed these new strategies. Scan Group . . .

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