By Monica E. Oss The headlines about privacy breaches in consumer health data have been mindboggling. Ireland’s health care system is still reeling from last week’s cyberattack, the country’s worst ever. In the ransomware attack, many hospitals and clinics lost access to consumer records, appointment booking, and email systems—leading the Ireland Health Service Executive (the national health service) to shut down most of its information technology (IT) systems as a precaution. Provider organizations are back to paper records. More than 2,000 consumer-facing IT systems and 80,000 devices have been affected. Thousands of diagnostic appointments, cancer treatment clinics, and surgeries have been canceled or delayed…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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