By Monica E. Oss, Chief Executive Officer There are best practices for service line portfolio management and strategy development that I think produce great results. But in the current fast-changing market landscape, those 'great results' don't have a long shelf life. Most executives do not anticipate how often those ‘best laid plans’ need to be modified, updated, adjusted, or thrown out the window. Navigating the pandemic has demonstrated that success goes to the flexible. And that ‘nimbleness’ is one of the key attributes of a resilient organization, an organization that can navigate its way to sustainability in the next normal. But how to achieve organizational nimbleness? A…
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