No Shared Language—No Digital Transformation

Digital transformation in health and human services is the topic of the day—and the focus of literally billions of dollars of investment in the space. These investments are predicated on the belief that their organization will “win the race" to digital transformation.

But digital transformation—the integration of technology into all areas of an enterprise—has eluded health and human services. In my closing keynote at The 2021 OPEN MINDS Technology & Analytics Institute, Technology Strategy For Sustainability—EHRs Are Just The Start, I pointed out that this lack of progress to digital transformation is less an issue of . . .