Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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The Margin Mindset: Best Of The 2026 OPEN MINDS Executive Leadership Retreat
October 7, 2026As behavioral health provider organizations face mounting pressures – declining reimbursement rates, regulatory complexity, and severe workforce shortages – those executive teams who focus on building lean, efficient models versus simply pursuing expansion will come out ahead. This need for a… -
Is AI Unmanageable?
October 6, 2026Is AI is “out of control” in U.S. businesses? You could reach that conclusion reading recent research reports – AI Governance Is Fast Becoming An Unmanageable Chore, Has AI Outgrown Governance? and AI Governance Has Entered Its Next Phase: Closing… -
Building Burnout-Proof Teams
October 5, 2026With clinician burnout levels hovering at 40%, the challenge for managers and supervisors is what to do about it. Recent research – Potential Agency & Supervisor Solutions To Address Burnout: Insights From Clinicians In Community Mental Health (CMH) Agencies Across… -
The Growth Conundrum
October 2, 2026In most fields, increased demand – for housing, for avocados, for electricity – automatically drives up both service price and the size of the supplier organizations. In health care, this is not exactly the case. That assumption was borne out… -
Positioned To Pivot?
October 1, 2026Greetings from Gettysburg and last day of the 2026 OPEN MINDS Executive Leadership Retreat. The theme of the discussions over the past few days has been the strategic “zigzags” required in an unpredictable market – and that “nimble” is the new… -
Satisfaction Guaranteed
September 30, 2026Greetings from Gettysburg and the first day of the 2026 OPEN MINDS Executive Leadership Retreat. This week, the discussion is focused on the leadership challenges facing health and human service organizations in a market defined by uncertainty – and the… -
The Integration Buffet
September 29, 2026There has been a lot of discussion in recent weeks about applied behavior analysis (ABA) – like CMS Issues Outline Of Suggested State Medicaid Autism Therapy Oversight and Minnesota Medicaid Autism Treatment Authorization Backlog Reaches 1,000 Treatment Plans. But advancements… -
Safety In Crisis
September 28, 2026In a recent survey – The State of Workplace Violence in Health Care in 2025-26 – nearly 85% of nurses experienced at least one type of workplace violence in the past year. And over 70% were physically assaulted (e.g., being… -
Jumping The Workforce Gap
September 25, 2026Over the next decade (2026 to 2036), demand for adult outpatient care is projected to grow by 20% – and pediatric outpatient volume is expected to grow by 6%. That’s the forecast of the analysts in 2026 Impact Of Change®… -
Are You Ready For Your Diamond?
September 24, 2026Artificial intelligence (AI) may be in its infancy, but its effects on commerce already are significant. Today, AI-powered tools help customers “try on” clothing (see Retailers Want AI To Solve Online Shopping’s Biggest Problem). Retailers are witnessing up to 20%…
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