Executive Briefings | July 18, 2023
Proving Performance
Increasingly, provider organization executive teams are competing for consumer referrals and health plan contracts based on performance. But the question is what performance metrics—and how to communicate them? And how do those performance measures translate into payment for performance?
Consumer are looking for ready access, a great experience, and low out-of-pocket costs (see Planning A Digital Consumer Experience and <a href="https://openminds.com/market-intelligence/executive-briefings/why-do-consumers-not-come-back-or-not-show-up/" target . . .