By Monica E. Oss Technology has changed many fields over the years. Fewer bank tellers. Fewer brick and mortar retail stores. Fewer travel agents. Fewer movie theaters. Fewer cash transactions. Fewer letters in the mail. Fewer newspapers and magazines. No more Blockbuster. No more Borders. No more film photography. No more encyclopedias… Late to the party but finally catching up—the health and human service field is approaching a similar disruptive precipice. The pandemic, combined with huge amounts of capital from private equity firms and public offerings, has sped up the adoption of many technologies—with reasonably favorable reviews across stakeholders. So what will be the market effects of greater technology adoption across the field? That was the focus of my closing keynote, Strategy & Sustainability For The Next…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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