By Monica E. Oss Ask most provider organization management teams if their organization can “innovate” and their answer is usually affirmative. However, I would argue that most of those organizations are creative and have good ideas but they don’t meet the standard for “innovation.” Because innovation isn’t just about having the next great idea. It’s about creating an environment that generates ideas for new services that increase value for customers; taking ideas to scale; and making them financially viable (see Innovation For Survival). Provider organizations in the health and human service field are not known for their strength in innovation. The big question is…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit https://openminds.com/live-mbpi/ for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at events@openminds.com or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer
OPEN MINDS

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