By Monica E. Oss The pandemic was especially brutal for consumers with intellectual and developmental disabilities (I/DD) and the provider organizations that serve this population. About 16% of provider organizations providing services for I/DD consumers reported that programs they closed in response to COVID-19 would likely remain closed permanently. In a July 2020 survey, about 77% of respondents said they discontinued at least one service due to the pandemic. In an earlier survey, about 68% of provider organizations reported discontinuing one or more service lines, resulting in revenue losses averaging 32% (see 16% Of I/DD Support Provider Organizations Report Program Closures During Pandemic Likely…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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