By Monica E. Oss, Chief Executive Officer The growth in health care services appealing to consumer desire for convenience and value isn’t limited to virtual services. We’re also seeing a growth of “retail” health care services. There are approximately 2,800 retail clinics providing health care in 44 states and Washington DC, accounting for over 40 million patient visits each year. In effect, 19% of U.S. adults use retail health care. This compares to just 351 clinics in 2006—an eight-fold growth in 15 years (see Number Of U.S. Retail Health Clinics Will Surpass 2,800 by 2017, Accenture Forecasts). Retail health clinics are walk-in health care facilities located in…
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