By Monica E. Oss Sustainability is a word on the mind of most executives and board members of specialty provider organizations. By definition, sustainability is "the ability of an organization to secure and manage sufficient resources to enable it to fulfill its mission effectively and consistently over time without excessive dependence on any single funding source, including maintaining its ability to continue offering quality services and having an impact." (For more, see the facilitation guide from my executive seminar, Reinventing Your Organization In A Complex Market: Building A Sustainable, Performance-Driven Organization.) Or, to phrase it another way, "will we still be serving our consumers…
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