By Monica E. Oss For over a decade, the health and human service field has been focused on getting primary care and behavioral health services in sync. The Substance Abuse and Mental Health Services Administration has spent significantly on grants for integration and for certified community behavioral health centers. Medicare launched a new reimbursement model supporting coordinated care (see Medicare Bundled Payments For Care Improvement Advanced Model Year 3: General Frequently Asked Questions–Update June 2019). But the adoption of integrated primary care/behavioral health models has been slow for many reasons. There are reimbursement issues, cultural issues in care delivery, and interoperability challenges with electronic health…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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