By Monica E. Oss Greetings from Las Vegas! Today we held our 2021 OPEN MINDS Care Innovation Summit with our focus on innovative payer and provider programs that are bringing enhanced value to the systems serving high needs consumers. The day left me thinking, in particular, about the direction of innovations that can be used to improve the success of value-based reimbursement. Our morning brought the payer perspective on innovation—in Medicaid system design and a program designed to move disabled consumers out of institutional settings to the community (in From Policy To Action: How One State Is Implementing & Activating Sweeping Medicaid Reform &…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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