How to navigate through these uncertain times? When planning for future sustainability, health and human service executive teams have to track three factors related to future competitive advantage—the drivers of change and how they affect their specific market; the emerging new opportunities and the strength of the competition in their market in these areas; and the efficiency and resilience of their organization to navigate through and succeed given these changes. In my keynote at last month’s 2021 OPEN MINDS Management Best Practices Institute, I discussed this roadmap to sustainability in my closing remarks, Best Practices For Success In The ‘Next Normal’ – Building A Foundation For An Efficient &…