Greetings from Florida and the opening day of The 2020 OPEN MINDS Performance Management Institute. It's a power-packed agenda full of sessions focused on optimizing performance and sustainability in the complex consumer market. I opened the institute with results from our 4th annual survey on the state of value-based reimbursement (VBR) in the market (see Where Are We On The Road To Value? The 2020 OPEN MINDS Performance Management Survey). The findings reminded me of the 1980s advertisement for Wendy’s with the woman, the insistent Clara Peller, asking, “Where's The Beef?” (see Where’s The Beef) – and saying “I don't think…
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