What’s Wrong With Patient Portals?

 Patient portals aren't getting the traffic that they should.

That was my takeaway from the report, HHS Should Assess the Effectiveness of Its Efforts to Enhance Patient Access to and Use of Electronic Health Information, issued by the U.S. Government Accountability Office (GAO). The findings were that 88% of hospitals and 87% of professionals who were eligible for Meaningful Use have given consumers access to their own health care data—yet only 15% of consumers in hospitals and 30% of consumers in other care settings have actually used the available data portals. Similar but slightly different findings from . . .