Increasing Client & Staff Engagement Through Creative Use Of Technology

This presentation was delivered on August 15, 2018, at the 2018 OPEN MINDS Management Best Practices Institute. In the presentation, the speakers discussed product adoption styles and how to plan for an implementation of new tools; how to work with a vendor to develop new tools that are mutually beneficial, and what that process looks like; whether integrating clients into a patient portal implementation changes how to assemble an internal project team; how an EHR's data can be transferred instantly and securely to improve engagement and outcomes; and how an organization can use tools to alert staff and clients . . .