Leveraging Technology To Expand Access, Enhance Consumer Experience & Improve Outcomes In A Behavioral Health Care Marketplace

This presentation was delivered by Alison Nelson, Senior Vice President for Optum Technology, Optum on October 29, 2019 at The 2019 OPEN MINDS Technology & Informatics Institute. In the presentation, Ms. Nelson discussed how Optum, a leading information and technology-enabled health services and one of the nation’s largest managed behavioral health organizations, is leveraging technology to create a personalized experience that helps members find and access the care they need, at the time and place that’s right for them. The session also included a discussion on how Optum is using the latest technologies, such as machine learning . . .