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During our OPEN MINDS Circle Elite Executive Roundtable Webinar on July 28, Matt Welser, the Innovative Technology Analyst for Pinebrook Family Answers, shared how their organization underwent a complete technological transformation adopting telehealth and telecommunications for daily operations in addition to leveraging their electronic health record platform into an adaptable model that could accommodate this shift in culture. Attendees heard about challenges to undergoing an organization-wide digital transformation, planning for long term sustainability, and accommodating technology challenges as organizations expand digitally. Executive attendees learned about:

Coordinating with multiple departments to establish a technology implementation and renewal plan to ensure . . .

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