This presentation took place at The 2022 OPEN MINDS Strategy & Innovation Institute. The increasing pressure on the bottom line of specialty provider organizations requires executives who understand and can adeptly apply the basic principles of effective financial and operations management. To ensure success in today’s environment leaders must simultaneously improve quality and service while reducing expense. In this session, we covered proven effective tips, tools, and techniques accumulated from real-world challenges and best practices learned to improve the financial performance and profitability of service lines. In this how-to session we also covered:

How best to assess . . .

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