This presentation was delivered on October 29, 2020 at The 2020 OPEN MINDS Executive Leadership Retreat. In the presentation, the speakers discussed the executive's role in two major strategy elements when moving toward the Certified Community Behavioral Health Clinic (CCBHC) model, including how to support the team through great "change management" as the CCBHC brings with it new services, new programs, new credential types, and new business processes; and how to prepare the team for an environment of Continuous Quality Improvement (CQI). The presentation speakers included: Sarah Ackerman, MBA, Chief Executive Officer, Western Mental Health . . .
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