How Much Do My Services Cost? The Importance Of Unit Costs In Service Redesign — The VOA Case Study

The OPEN MINDS Circle Elite Executive Roundtable Webinar on September 22, 2022, was;part of The OPEN MINDS;CFO Consortium developed to provide executives with the tools and abilities to strategically assess and position their organizations for long-term sustainability and growth. The roundtable addressed unit costs, which are a key strategy for managing risk associated with alternative payment methods, where revenue is based on outcomes instead of volume. Attendees gained a thorough understanding of how to calculate and reengineer unit costs to better achieve financial sustainability. Tom Kmetz, Chief Financial Officer, Volunteers Of America Indiana & Ohio . . .