This presentation was delivered by Kathleen McGrow, DNP, MS, RN, PMP, chief nursing information officer of Microsoft, US Health & Health Life Science Team, on March 10, 2021 at The OPEN MINDS Technology & Analytics Institute. In the presentation, Dr. McGrow discussed how Microsoft is advancing the Quadruple Aim—better health, better care, lower cost, and improved productivity—with capabilities from personalized care to care team collaboration, remote patient monitoring, and operational analytics. Dr. McGrow also highlighted the opportunities and challenges for provider organizations to use AI right now to up their game in four key areas: data-driven management . . .

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