This presentation was delivered on February 12, 2021 at The 2021 OPEN MINDS Performance Management Institute. In the presentation, the speakers discussed how the shifting focus of managed care organizations will define new expectations for organizations serving complex populations with serious mental illnesses and intellectual and developmental disabilities. The speakers also engaged in a discussion on what health plans are looking for and how provider organizations can come to the table with innovations and evidence-based practices to impact consumers’ health and non-health indicators. The presentation speakers included: Amy Kendall, Vice President, Complex Populations, CareSource . . .
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