In this presentation delivered at the 2021 Helio Health Integrated Care Conference on August 11, 2021, Monica E. Oss, Chief Executive Officer of OPEN MINDS, outlines the nine factors driving the lasting impact of the pandemic on the health and human services landscape. She describes the results of these market changes—declining demand for traditional services, declining price points, new consumer and payer expectations, changing reimbursements with service bundling, and the need for new technology investments to remain competitive. She reviews what these changes mean for consumers, clinical professionals, and executives of specialty health and human service provider . . .
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