Keeping The Stars: The Most Read 2025 OPEN MINDS Management Newsletter Articles
It’s no secret that workforce challenges are a top concern for health and human services organizations. And that was evident in what articles executives read in our management newsletter last year—with great interest practical solutions to key management issues—including workforce optimization strategies.
One key workforce issue is employee retention—particularly retention of high-performing employees in key positions. The result of inflation and flat reimbursement rates and inflation is that executives have less money available for increases in compensation. The question becomes: How do you keep those important team members when a promotion isn’t possible?
Strategies for retaining those high-performing team members was the focus of a recent analysis, When There’s Nowhere To Promote A Star Employee. The foundation of those strategies is to create an environment where career…
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Management Newsletter Issue
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025
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Market Intel Report
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
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Innovative Program Profile
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Deaf Respite By Advocates: An OPEN MINDS Program Profile
RFPs
- California’s City Of Bakersfield Seeks Self-Insured Workers Compensation Bill Review Services
- California’s Stanislaus County Seeks Child & Family Team Meeting Services
- Wisconsin’s City Of Sun Prairie Seeks Housing Case Management Services
- Illinois’ City Of Chicago Seeks W2 & Affordable Care Act 1095-C Processing Services & 941 Processing Services
- California’s San Mateo County Seeks Mass Messaging (SMS) Communication System Services
- California’s San Mateo County Seeks Coding Services
- California’s Stanislaus County Seeks Transitional Housing Program Plus Services For Former Foster Youth
- California’s Stanislaus County Seeks Housing & Disability Advocacy Program Services
- Maryland Seeks Colorectal Cancer Control Program Services
- New York Seeks Audiology Services
Contract Awards
- New York’s Livingston County Awards Supplemental Rehabilitation Staffing Services Contract To Affinity Rehabilitation
- Maryland Awards Supporting Older Adults With Resources (SOAR) Program Consultant Services Contract To HCBS Strategies, Inc.
- Wisconsin Awards Virtual Reality Software For Law Enforcement Contract To Operator XR, LLC
- California’s Crescent City Awards Permanent Local Housing Allocation (PLHA) & Prohousing Incentive Program (PIP) Services Contract To Community System Solutions
- Texas Awards Counseling Services Contract For The Mexia State Supported Living Center To Pamela W. Crumpton, LPC
Winning Proposals
- Indiana Awards DD Council Meeting Management & Annual Council Leadership Summit Services Contract To City Rising
- New York’s Westchester County Awards Medical Messaging Software Services Contract To Teletask, Inc.
- Virginia’s Fairfax County Does Not Award Outpatient Therapy Provider Services Contract
- New York’s Livingston County Awards Supplemental Rehabilitation Staffing Services Contract To Affinity Rehabilitation
- Maryland Awards Supporting Older Adults With Resources (SOAR) Program Consultant Services Contract To HCBS Strategies, Inc.
On-Demand Webinars & Executive Roundtables
- Open Data Sharing With QHINâ„¢: What It Means For Community Providers
- An Executive Perspective: How AI Is Shaping The Future Of Integrated Care
- AI ROI In Documentation: Today’s Measures, Tomorrow’s Impacts
- The Next Phase Of AI In Behavioral Health: Putting Clinical Judgment Back In Charge
- Navigating The Economics Of Value-Based Contracting
Institute Presentations
- What Now? What Next? The Tech Formula For Financial Sustainability
- The Tech-Enabled Provider Organization: The 2025 OPEN MINDS Technology Adoption Survey–Sponsored By Eleos Health
- Supporting Independence At Home: The Inglis Wraparound Approach To Aging In Place
- Addressing Financial Sustainability: Executing – And Paying For – Multi-Layered Systems Upgrades
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
Market Intelligence Reports
- Medicaid Demonstration & Care Management Waivers: An OPEN MINDS Market Intelligence Report
- Trends In Affordable Care Act Health Insurance Marketplace Enrollment: An OPEN MINDS Market Intelligence Report
- Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence Report
- Medicaid Care Coordination Initiatives—A State-By-State Guide: An OPEN MINDS Market Intelligence Report
- Largest Health Plans In Each State By Estimated Enrollment: An OPEN MINDS Market Intelligence Report
Upcoming Executive Events
Upcoming Institutes
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The 2026 OPEN MINDS Performance Management Institute
February 10 – February 12, 2026 – Clearwater Beach, Florida
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The 2026 OPEN MINDS Strategy & Innovation Institute
June 09 – June 11, 2026 – New Orleans, Louisiana
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The 2026 OPEN MINDS Service Excellence Institute
August 11 – August 13, 2026 – San Francisco, California
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The 2026 OPEN MINDS Executive Leadership Retreat
September 29 – October 01, 2026 – Gettysburg, Pennsylvania
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The 2026 OPEN MINDS Technology & Analytics Institute
October 27 – October 29, 2026 – Philadelphia, Pennsylvania
Upcoming Executive Summits
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The 2026 OPEN MINDS Whole Person Care Summit
February 11, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Workforce AI Summit
February 12, 2026 – Clearwater Beach, Florida -
The 2026 OPEN MINDS Autism & I/DD Summit
June 10, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS CFO Summit
June 11, 2026 – New Orleans, Louisiana -
The 2026 OPEN MINDS Aging In Place Summit
August 12, 2026 – San Francisco, California -
The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit
September 30, 2026 – Gettysburg, Pennsylvania -
The 2026 OPEN MINDS CEO Tech & AI Summit
October 28, 2026 – Philadelphia, Pennsylvania
Upcoming Best Practice Seminars
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Building A Data-Driven Organization: The 2026 OPEN MINDS Seminar On Making Metrics-Based Management Work
February 10, 2026 – Clearwater Beach, Florida -
Measuring & Managing Financial Strength: The 2026 OPEN MINDS Seminar On A Framework For Improving Financial Resilience
February 10, 2026 – Clearwater Beach, Florida -
MA&A Strategy For A Shifting Market: The 2026 OPEN MINDS Seminar On Planning & Succeeding in Increasing Scale
June 9, 2026 – Virtual Event -
Best Practice Marketing Planning: The 2026 OPEN MINDS Seminar On Making Your Growth Strategy A Reality
June 9, 2026 – New Orleans, Louisiana -
Optimizing Health Plan Contracting: The 2026 OPEN MINDS Executive Seminar On Building Referrals, Revenue & Margins
August 11, 2026 – San Francisco, California -
Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Optimize, Retire & Build A Service Line Portfolio For the Future
August 11, 2026 – San Francisco, California -
Strategic Planning For Times Of Uncertainty: The 2026 OPEN MINDS Seminar On Nimble Data-Driven Planning
September 29, 2026 – Gettysburg, Pennsylvania -
Finding An EHR For Your Future: The 2026 OPEN MINDS Best Practices Seminar On EHR Selection, Implementation & Optimization
October 27, 2026 – Philadelphia, Pennsylvania -
Creating A Winning Tech Strategy: The 2026 OPEN MINDS Seminar On Building A Digital Transformation Roadmap
October 27, 2026 – Philadelphia, Pennsylvania
Upcoming Webinars
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2026 Eligibility Must-Knows For Human Services
January 21, 2026 – Virtual Event -
Ethical AI In Behavioral Health: Practical Use Cases That Work
January 27, 2026 – Virtual Event -
Scale Is Not Optional: The Growth Imperative For Long-Term Viability
January 28, 2026 – Virtual Event
Upcoming Circle Elite Executive Roundtables
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Modern Marketing In Health & Human Services: When ‘Good Enough’ Becomes A Strategic Liability
January 15, 2026 – Virtual Event -
Strengthening Teams With Connection-Driven Leadership & Intentional Practice: The Omni Family Institute Case Study
January 22, 2026 – Virtual Event -
The 2026 Provider CFO Playbook: Early Warning Forecasting, Service Line Portfolio Discipline, Marketing ROI & Executive Readiness
January 29, 2026 – Virtual Event -
Moving Crisis Care ‘Upstream’: The Family Service League Case Study
February 5, 2026 – Virtual Event -
CFO As Architects Of Value: Creating A Service Line Expense & Revenue Model
February 19, 2026 – Virtual Event -
Building A New Service Line: The Diagnostic Checklist & Leadership Intervention Playbook
February 26, 2026 – Virtual Event -
A Replicable Framework For Tech Adoption In I/DD Services: The NuPath Case Study
March 5, 2026 – Virtual Event -
‘Strategic Productivity’ In A Hybrid Care Environment: The Southwest Behavioral & Health Services Case Study
March 12, 2026 – Virtual Event -
Financial Mastery For Behavioral Health Leaders: The Hope Group Case Study
March 16, 2026 – Virtual Event -
The Clinician & Officer Remote Evaluation (CORE) Program: The Harris Center & Harris County Sheriff’s Office Case Study
April 9, 2026 – Virtual Event
Organizational Profiles
- Children’s Home Of Jefferson: An OPEN MINDS Organizational Profile
- Bost: An OPEN MINDS Organizational Profile
- Mental Health Resources, Inc.: An OPEN MINDS Organizational Profile
- United Counseling Service of Bennington County: An OPEN MINDS Organizational Profile
- Tarzana Treatment Centers: An OPEN MINDS Organizational Profile
Innovative Program Profiles
- Youth Crisis Stabilization Program By Jefferson Center For Mental Health: An OPEN MINDS Program Profile
- Police Initiated Telehealth Assessment & Triage By Family Service League: An OPEN MINDS Program Profile
- Early Onset for Recovery of Psychosis (EORP) By UPMC Western Behavioral Health at Safe Harbor: An OPEN MINDS Program Profile
- CARES Autism Services Program By Fred Finch: An OPEN MINDS Program Profile
- Transcranial Magnetic Stimulation (TMS) By Emergence Health Network: An OPEN MINDS Program Profile
News Wire
- New York State’s Mental Health Services For Children To Undergo Makeover Following Lawsuit Settlement
- New York Announces $20 Million For Expanding Inpatient Psychiatric Capacity
- 87% Of Medicaid LTSS Users Received HCBS In 2023; HCBS Accounted For 63.8% Of LTSS Spending
- Decreasing Rates Of Foster Care Entry Not Associated With Changes In Child Maltreatment Mortality Rates
- Annual Transitions From Institution To Community Funded By Medicaid Money Follows The Person Programs Increased By 77% Between 2020 & 2023
- Immediate Neuro-Rehabilitative Therapy After TBI Reduces Later Alzheimer’s Disease Risk
- AI Scribes May Reduce Documentation Time, Improve Physician Well-Being
Market Updates
- Cityblock Health & Meridian Health Plan Of Illinois Announce Partnership To Serve 10,000 Medicaid Members
- East Alabama Health Celebrates Grand Opening Of $44 Million Mental Health Facility
- Ethema Health Terminates Addiction Recovery Care Acquisition Deal
- Foresight Mental Health Launches Comprehensive Maternal Mental Health Program To Address Critical Gaps In Care
- Volunteers Of America Eastern Washington Opens Low-Income Housing Dedicated To Veterans In Spokane
Management Newsletter
Industry Resources
- Notification Letter To Recipient For Termination Of Federal Award For Non-Alignment With Substance Abuse & Mental Health Services Administration (SAMHSA) Priorities
- Classrooms, Counselors, Clinics: Building A Mental Health Care Continuum In New York City Public Schools
- Medicaid Long-Term Services & Supports Users & Expenditures By Service Category, 2023
- Settlement Agreement In C.K., et al. v. McDonald, et al., Case No. 2:22-cv-01791-NJC-JMW
- Trends In Users & Expenditures For Home & Community-Based Services As A Share Of Total Medicaid Long-Term Services & Supports—Users & Expenditures, 2023
- Money Follows The Person (MFP): Updated MFP Grant Recipient Transitions As Of December 31, 2023
- Georgia Department Of Behavioral Health & Developmental Disabilities Board Meeting December 18, 2025 Presentation





