American consumers are using technology in managing their health—but they don’t trust it. Almost three-quarters (78%) of American adults have used a health care app or web site to manage their health. Most commonly, seven in ten (71%) adults say they have used a health care app or website in the past year to access their medical records or lab test results, 60% to make an appointment with a clinician or manage prescriptions (59%). These were the findings of a recent survey published in KFF Health Tracking Poll: Public Use And Trust In Health Care Apps And Websites. 

The study also found that more than half of adults (55%) have used technology to send a direct message to…