My Top 10 List For Leading Out Of The Crisis

Six months into the pandemic crisis, the one comment I get from almost every health and human service executive—the future isn’t clear. The public health crisis, the economic crisis, and the political crisis have created a landscape that is, to say the least, difficult to read. The only certainty is change and uncertainty.

In the midst of all of this, health and human service provider organizations’ financial troubles have increased. Hospitals have seen steep declines in consumer volumes—declines of 19.5% in inpatient volume and 34.5% in outpatient volume. These translate to total estimated losses to . . .