On Tuesday, my day was focused on group homes for consumers with intellectual and developmental disabilities (I/DD). That morning, I read an article about the closure of group homes in Florida—Group Home Closures Forcing Some Into The Streets, Nonprofits Say. In Florida, more than 100 group homes have closed between March 1 to September 30, 2021. (There were 2,154 active group home facilities as of September 30).

This is happening at a time when Florida is planning on expanding services to move consumers to the community. On November 15, 2021, the DeSantis administration announced that it is . . .

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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


Health and human services organization executives are under increasing pressure to drive growth in markets defined by heightened competition and ongoing consolidation. This growth can come about in many different ways, including mergers, acquisitions, organic growth that leverages both existing and new services, and expansions into new markets and consumer groups. Many executives understand that to be successful, they must design and execute a robust strategic plan. What is often missed is a solid marketing… Read