This executive web forum was given on June 3, 2021, and included a conversation with the leadership of the Convenient Care Association, including: Tine Hansen-Turton, MGA, JD, Executive Administrator, Convenient Care Association; Angela Patterson, DNP, FNP-BC, FAANP, Vice President of CVS Health & Chief Nurse Practitioner Officer of CVS MinuteClinic; and Dr. Marc Watkins, MD, MSPH, FACOEM, Chief Medical Officer, The Kroger Co. & Kroger Health. Viewers will learn about: Growth and innovation with new players in the marketplace like managed care and large hospital systems Major trends in health care relating to consumerism and how this can . . .

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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


Health and human services organization executives are under increasing pressure to drive growth in markets defined by heightened competition and ongoing consolidation. This growth can come about in many different ways, including mergers, acquisitions, organic growth that leverages both existing and new services, and expansions into new markets and consumer groups. Many executives understand that to be successful, they must design and execute a robust strategic plan. What is often missed is a solid marketing… Read