It might have been rainy outside, but it was blue skies inside at the recent;2024;OPEN MINDS;Leadership Retreat;in Gettysburg where executives spent three days honing their own “blue sky”—the vision for the future of their organizations (see;Blue Sky Strategy And Beyond). Each session told a different story of leaders overcoming the hurdles along the path to organizational growth and resilience. And of the many actionable insights and takeaways, one prevailed: the job description for “leader” has changed and the demand for improved leadership competencies has never been higher. Just as . . .

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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


Health and human services organization executives are under increasing pressure to drive growth in markets defined by heightened competition and ongoing consolidation. This growth can come about in many different ways, including mergers, acquisitions, organic growth that leverages both existing and new services, and expansions into new markets and consumer groups. Many executives understand that to be successful, they must design and execute a robust strategic plan. What is often missed is a solid marketing
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