This presentation took place at The 2023 OPEN MINDS Strategy & Innovation Institute. Emily Del Vecchio, Executive Vice President, and Nicole Garris, Executive Vice President for OPEN MINDS, discussed aligning your brand with organizational strategy; using market research and competitive analysis to measure and examine your competitive brand advantage; developing and rebranding to transform your ideal brand perception into a reality for consumers, staff, and stakeholders; and reflecting the brand experience in your marketing collateral, services, and communications.

https://soundcloud.com/user-202102826/building-a-stronger-brand-reputation-best-practice-brand-management-the-open-minds-2023-seminar/s-ffItQWZ6lv3?si . . .

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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


Health and human services organization executives are under increasing pressure to drive growth in markets defined by heightened competition and ongoing consolidation. This growth can come about in many different ways, including mergers, acquisitions, organic growth that leverages both existing and new services, and expansions into new markets and consumer groups. Many executives understand that to be successful, they must design and execute a robust strategic plan. What is often missed is a solid marketing… Read