Competition is all about having better market positioning and competitive advantage (whether in performance or cost) than other organizations that are serving the same customers. I like to tell executive teams, it’s not about being a “perfect match” for what customers want (whether payers or consumers)—it’s about being the best available choice.

When developing strategies for success, competitive analysis is always focused on how your organization stacks up. And, at The 2022 OPEN MINDS Technology & Analytics Institute, Michael R. Lardieri, LCSW, Senior Vice President, Strategy for Core Solutions, presented some great baseline data about competitiveness in . . .

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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


Health and human services organization executives are under increasing pressure to drive growth in markets defined by heightened competition and ongoing consolidation. This growth can come about in many different ways, including mergers, acquisitions, organic growth that leverages both existing and new services, and expansions into new markets and consumer groups. Many executives understand that to be successful, they must design and execute a robust strategic plan. What is often missed is a solid marketing
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